Testimonials

The acid test of any insurance company is how well claims are handled.
This page is where we let our clients do the talking.

I feel that my claim was dealt with very quickly and I had no problems at all. I'd like to thank all the people who helped me with this. Thank you.
C.L. Bristol 18.06.10

I was surprised by the speed of your settlement. I was not required to submit a claim form, merely my letter and enclosures.
P.M. West Sussex 11.06.10

I have never had an insurance claim dealt with, with such speed and clarity in all my life. I have been recommending you to all my golfing friends.
W.F. Oxfordshire 09.06.10

Amazing response time, first class service from start to finish.
D.J. Guernsey 08.06.10

Claim settled by return of post, cannot be bettered.
A.D. Coventry 03.06.10

Very impressed with the response and service provided. Will definitely continue to use Golfplan and have recommended you to fellow golfers.
I.L. Lancashire 03.06.10

Very helpful, very quick to send me the cheque.
C.W. Surrey 25.05.10

Thank you for settling my claim for celebratory drinks so quickly following my recent hole in one. The addition of my name to the Roll of Honour on your website and the Hole in One Achievement Award Certificate you sent me was also much appreciated.
H.H. Merseyside 24.05.10

Very helpful and friendly service.
A.D. Cheshire 24.05.10

Brilliant, very pleased.
B.S. Essex 24.05.10

The response time, help and service I received was only surpassed by my hole-in-one which I had waited 35 years for. Brilliant!!! Thanks again.
P.W. West Midlands 21.05.10

It's the first time I have made a claim, but what a brilliant service! I recommend Golfplan to everyone.
B.C. West Yorkshire 20.05.10

Thank you for making a difficult time as painless as possible.
G.T. Lancashire 20.05.10

A quick, pain free process - unlike other types of insurance claims. I highly recommend Golfplan.
P.H. West Midlands 20.05.10

The service really was excellent, and I have told my golfing friends about your company.
A.S Lanarkshire 20.05.10

I discussed my injury in early April and obtained all the info I needed. On resolution of the claim, everything was in place - Thank you!
J.P. Wiltshire 19.05.10

The help I received was absolutely outstanding. I was amazed by the fact that I received a cheque so quickly. It must have been sent out the day you received my damaged club. Thank you for your help.
J.L. Dyfed 19.05.10

You provide a great service in all my dealings with Golfplan over the years. I have had no complaints and would recommend you to any of my golfing friends.
N.P. Merseyside 19.05.10

I was really impressed with the service I received on making an insurance claim. I sent in my forms & received the cheque back within a week. Thank you for dealing with my claim so efficiently & quickly.
I.N. West Midlands 19.05.10

Excellent service provided, thank you.
M.H. Somerset 17.05.10

Very professionally handled my hole-in-one claim. Thank you for the great service provided.
P.H. Essex 17.05.10

Excellent service, friendly staff, very professional & efficient. You will be my insurer from now on!
E.W. Lancashire 17.05.10

Very pleased with the speed and uncomplicated manner in which my claim was dealt with.
D.P. Derbyshire 12.04.10

Claims process very simple and processed very quickly. No complaints whatsoever.
J.R. County Duham 12.04.10

It was my intention to ring Golfplan to congratulate you on your speedy and efficient response to my injury claim last month. Once again thank you.
D.S. Lancashire 09.04.10

Staff were very helpful and understanding. The time from initial report to settlement was approx 1 week. I am a very satisfied customer and would recommend Golfplan to all my playing friends.
V.B. Cheshire 09.04.10

Could not have been handled any better.
M.H. Middlesex 12.03.10

My first contact was by phone, I was treated with respect & the information I was given was first class, a real professional at her job. Excellent
I.B. Warwickshire 08.03.10

Could not have been better.
A.T. Sutherland 08.03.10

Very Good, helpful support at a stressful time.
A.L. Warwickshire 03.03.10

The service I received from Golfplan was in every way first class.
N.H. Newton Aycliffe 16.02.10

First ever hole in one, claim settled without a quibble. Excellent service.
M.C. Shepperton 08.02.10

Although this was a relatively small claim, the attention I was given was sympathetic and first rate.
S.C. Mill Hill 18.01.10

A first class service.
D.F. Mansfield 13.01.10

Many thanks for excellent quick response.
G.M. Norwich 13.01.10

First class.
L.P. Chester 11.01.10

One could not have wished for a better service. Absolutely faultless in every respect in dealing with my claim.
S.L. Northwood 11.01.10

This is the only time I or my wife have made a claim. I thought the contact I spoke to was extremely helpful who took me through the whole claim process efficiently.
R.E. Cobham 11.01.10

Service was excellent, with prompt payment.
J.R. Birmingham 11.01.10

Excellent service, advisor extremely helpful, nothing was too much trouble, brilliant, no hassle, no fuss - brilliant. Thank you for making a difficult time a bit easier.
E.W. Ashton-Under-Lyne 11.01.10

We would recommend your service to anyone.
J.F. Southport 11.01.10

Requirements explained clearly and claim dealt with promptly and efficiently.
A.B. Brough 17.12.09

I have explained to more than 20 people at club meetings how great you were. They are going to join Golfplan. Thank you.
G.B. Brentwood 17.12.09

Excellent service and the staff are very understanding.
H.L. Chester 07.12.09

Always a first class service. I have recommended Golfplan to a lot of fellow golfers. Thank you.
B.C. Halifax 07.12.09

This is the first time I've made a claim and thought your service excellent.
C.H. Harrogate 07.12.09

I was very pleased with every aspect of my claim and I would happily recommend Golfplan to anyone.
C.B. Slough 07.12.09

Customer services were friendly and informative.
S.A. Chester 18.11.09

I was extremely impressed not just with the speed of your response but also with the manner of your staff on the phone. Not to mention the Hole in One certificate. First class service!
H.K-W. Bristol 16.11.09

I am very happy with the service I received. I told many of my fellow golfers and I hope that they have taken out policies with you.
B.Z. Watford 10.11.09

Very good, as soon as I called you helped me get settlement, no problem at all.
C.W. Benfleet 09.11.09

Many thanks for your prompt and efficient attention to my claim.
D.P. Driffield 09.11.09

Very good service.
W.H. Longfield 09.11.09

Can only say excellent in all areas
G.G. Sandhurst 06.11.09

At all times I was treated with respect and good manners and would have no hesitation in recommending your insurance.
A.P. Oldbury 06.11.09

Had to claim twice with Golfplan (sadly) but each time the service was first class. Well Done. I recommend Golfplan to all my friends, I hope that you got more business
M.S. Yeovil 04.11.09

The congratulatory letter and a 'Hole in One' certificate was an unexpected but much appreciated surprise - Thank you.
P.H. Solihull 19.10.09

The trend of thought seems to be that insurance companies take your money but do not like to pay out when something goes wrong; not with Golfplan, they were more than helpful.
M.I. Dewsbury 15.10.09

Excellent service, will recommend you to my friends.
L.R. Dagenham 14.10.09

All professional and swift, thank you.
D.B. St Helens 14.10.09

A first class service, thank you.
J.R. St Ives 13.10.09

I always take the opportunity to recommend Golfplan to friends and acquaintances if the subject comes up because of our good experiences with the company.
C.W. Barnetby 09.10.09

Was amazed how simple and efficient it all was!
R.E. Esher 09.10.09

Everything from the first phone call to the settlement was first class
R.S. Liverpool 08.10.09

Excellent response and service. Thank you.
G.L. Leighton Buzzard 07.10.09

Very pleased with the claim.
G.A. Milton Keynes 22.09.09

If only all business transaction in this environment we all operate in were as professional as yours, Mr Brown could learn from you.
L.I. Kendal 21.09.09

Excellent prompt reply
G.J. Ormskirk 21.09.09

In all aspects of this claim your responses were outstanding. Thank you.
V.B. London 16.09.09

I was very pleased with your very efficient and prompt service. Thank you and I will have no hesitation in recommending you to other golfers.
R.S. Oxfordshire 11.09.09

Thank you for the way you dealt with my claim
L.W. Uttoxeter 11.09.09

Staff were polite, helpful, and it was an excellent service provided by them.
P.P. Liverpool 09.09.09

Absolutely brilliant. Thank you for making this problem so easy to deal with.
M.E. Frome 07.09.09

Excellent service from start to finish.
M.H. Clitheroe 07.09.09

Thank you.
R.D. Grantham 07.09.09

How can I say anything bad? I'm so sorry I haven't been insured with you for long.
D.B. Kent 13.10.09

A very easy process.
J.E. East Sussex 13.10.09

Fast repayment of expenses incurred whilst celebrating my hole in one.
S.C. Cleckheaton 07.09.09

Great response time no complaints.
A.B. Peterhead 17.08.09

Very good quick service- Thank you.
N.F. Exeter 17.08.09

Very efficiently processed thank you for your help.
P.S Guildford 13.08.09

Could not have been more straight forward.
J. L. Andover 12.08.09

Mine was a fairly small claim but I was impressed by the overall efficiency from original phone call to settlement. Thank you
R.D. Huddersfield 12.08.09

Very pleased with the service
M.R. Ashton-In-Makerfield 12.08.09

Thank you for your prompt service
A.W. Lymington 11.08.09

I chose Golfplan because of the testimonials and when it mattered Golfplan did not let me down. Fantastic service!! Spoken to other golfers since and heard some horror stories. Bravo Golfplan
D.H. Cleveland 05.08.09

The person I dealt with was very clear precise and extremely helpful.
S.B. Manchester 05.08.09

Very pleased good to be playing within 3 days. Thank you
K.M. Shifnal 04.08.09

I have recommended Golfplan to other members of my golf club and I would certainly recommend Golfplan to other golfers. Excellent service, many thanks.
A.D-H. Dinas Powys 04.08.09

Excellent service
A.C. Wirral 30.07.09

A good service was received and nice friendly people to talk to!.
W.B. Wirral 30.07.09

Got a hole in one sent claim on the Friday PM first class post, received cheque for bar bill and a certificate on the following Wednesday. Excellent service.
L.M. Barnsley 29.07.09

First claim - Hole in one. Absolutely no problem with service of the insurance company. Would recommend your Golfplan insurance.
J.D. Rotherham 29.07.09

Fantastic service many thanks
C.B. Solihull 29.07.09

Very pleased with everything that was done, and the new trolley is working well. Thank you
C.S. Gillingham 28.07.09

Excellent service very smooth!
D.T. Corbridge 27.07.09

From start to completion about 10 days - excellent
V.H Solihull 16.06.09

Very pleased with all aspects of my claim, have recommended other golfers to you.
D.C. Dudley 10.06.09

Delighted with the service - have recommended your company to whole golf club.
D.W. Fordingbridge 10.06.09

Your telephone manner was good and the whole experience a refreshing change from so many organisations.
N.C. Dartmouth 09.06.09

Was especially impressed by the speed of it all and how easy everything was made for me! Many thanks.
I.P. Redhill 09.06.09

I was very pleased you settled with the supplier rather then me. Thank you.
H.T. Burnham 09.06.09

I was more than delighted with your courtesy, efficiency and customer service, thoroughly recommended. Thanks again.
S.T. Rochdale 08.06.09

I was extremely pleased at the prompt action in settling my claim. Claim posted on Monday settlement received Thursday.
D.A. Faversham 09.06.09

Excellent service, had no issues.
O.S. Chard 08.06.09

Excellent response throughout the claim. My thanks to the personnel involved. I will continue to recommend this policy to all my sports friends. Thank you again.
D.B Peterborough 04.06.09

Over the years your service has been excellent!
M.M. Leatherhead 01.06.09

Just excellent - thank you.
D.A. Ormskirk 28.5.09

My claim was for a Hole-in-One bar bill and I have to say the certificate I received was a very pleasant surprise. It will be famed and hung in a prominent position.
R.J. Malvern 22.5.09

Very prompt & efficient. Well pleased with settlement.
P.R. Ormskirk 20.5.09

Very good service
R.A. Rotherham 20.5.09

All round outstanding and prompt service. Have already recommended your company to several people.
A.O. Berkshire 15.5.09

Excellent. Faultless. First Class. Many thanks.
C.D. Northwich 18.5.09

Keep up the good work, cannot fault anything EXCELLENT!
N.S. Conwy 18.5.09

I am not saying excellent just to quickly fill out the form, just v impressed.
D.D. Littlehampton 18.5.09

No Complaints!
A.S. Reading 18.5.09

Handled the claim well. Very friendly and prompt.
P.R. Wigan 18.5.09

Very quick response and certificate is a nice touch for Hole-in-One.
K.F. Manchester 15.5.09

Very personal service.
S.C. London 14.5.09

Super service and Certificate for Hole-in-One a nice touch.
P.N. West Midlands 14.5.09

Very impressed with the policy and service, thank you.
D.L. Aylesbury 05.05.09

Your Golfplan insurance service is “outstanding”, your staff were helpful a pleasure to deal with you, Well done!!. I recommend Golfplan to all my friends.
C.L.Mexborough 24.04.09

1st class service!
P.B. Sutton Coldfield 20.04.09

Very impressed with the speed at which the claim was dealt with. Posted claim form on the Saturday received cheque the following Tuesday morning. Excellent service.
F.W. Blackburn 14.04.09

Excellent response wouldn’t hesitate in recommending you to any other golfer.
A.C Wakefield 09.04.09

No fuss, No bother, No problem.
J.L Liverpool 08.04.09

Extremely impressed with all aspects of your service and would like to recommend you to our friends and colleagues. 
R.R. Worcestershire 06.04.09

I couldn’t fault any part of the process excellent handling all round.
G.L. Coventry 06.04.09

I was very impressed with the speed of your response.
A.R. London 06.04.09

Your prompt and professional customer service added to the pleasure of my hole-in-one many thanks – hope we can do business again soon!!
M.H. Bolton 06.04.09

Very professional and clear explanations all round, excellent no complaints what so ever.
A.D. Liverpool 09.03.09

Absolutely no problems, letters and phone manner were extremely pleasant. All sorted, minimum fuss, cheque arrived so quickly I was amazed.
R.S. Warrington 09.03.09

The excellent response to my claim for refund of membership fees took away some of the pain of missing 4 months of golf as a result of breaking my ankle. I was also pleased that I was not regarded as playing again until I was able to play a full round. Thankyou.
B.C. Milton Keynes 06.03.09

If only we could get the same customer satisfaction when dealing with other insurance companies & businesses.
L.M. Thetford 06.03.09

Very good and efficient service.
B.V. Surrey 06.03.09

Gave me good sound advise with claim and how to change policy in respect of new clubs. Would choose no other golf insurance - the best!
I.D. Devon 06.03.09

I was delighted with the quick response to my claim, and the ease and speed to be able to buy a replacement trolley
S.B. Liverpool 23.02.09

I cannot speak more highly of the way I was treated and how speedily my claim was expedited and it was all done in a period of 3 days – remarkable.
C.H. Sutton Coldfield 23.02.09

My claim for hole-in-one expenses was dealt with promptly and the certificate was an added bonus. Overall an excellent service.
G.A. Cleckheaton 23.02.09

Your claims department dealt with my claim within days. Excellent service. Thank you.
S.B. Surrey 20.02.09

This was a claim for a hole-in-one and supporting evidence was supplied. This contributes no doubt to the extremely efficient manner in which this claim was dealt with.
T.B. Bristol 23.02.09

First time I’ve used this process and it was painless and easy.
J.K. Midlothian 23.02.09

It could not have been done better - a very helpful lady dealt with it. I have recommended to others.
G.R. Berkshire 26.01.09

Straight forward and no fuss made. The policy works well. Thank you.
G.M. County Antrim 26.01.09

Excellent service - I have been recommending you to all my golfing pals.
T.M Buckinghamshire 26.01.09

Excellent service - keep it up.
R.J. Cleveland 23.01.09

Very helpful and prompt, well done.
D.L. Aylesbury 23.01.09

Service provided was very good and dealt with speedily
B.L. Cheshire 23.01.09

The service provided by you and by your nominated professional at the golf club was first class.
M.T Clwyd 23.01.09

I wish to thank the staff for their attention to my claim and the friendly manner in which they helped.
A.M. Cheshire 23.01.09

I was very impressed with the speed and efficiency at which it was dealt with, thank you!
T.W. Bristol 21.01.09

My clubs have been stolen twice in clubhouse break-ins and the inconvenience caused has been considerably offset by the prompt and efficient service of Golfplan.
C.F. Oxfordshire 15.12.08

I was most impressed from beginning to end & for the speed in settlement. Thank you.
J.H. Cumbria 08.12.08

I have insured my golfing equipment for many years with Golfplan and find the service and personal touch second to none. I would, and have, recommended Golfplan many times.
R.J. Cardiff 08.12.08

Staff in the claims department were exceptional and professional. I would like to thank them wholeheartedly. Thank you.
A.S. Middlesex 08.12.08

Very good sympathetic response from your claims team.
R.A. County Antrim 04.12.08

Would recommend you to all of my friends, looking forward to next Hole-in-One!
A.C. Bristol 21.11.08

Fast, efficient - perfect.
G.N. Stafford 19.11.08

I was very pleased with the way my claim was handled, once again thank you.
W.E. London 14.11.08

Unfortunately I have had to claim twice this year, on each occasion I have had excellent service, no quibbles, and timely payout. Very Impressive. Have recommended Golfplan to my colleagues.
D.L. Bournemouth 12.11.08

Fabulous service, very impressed.
B.S. Chelmsford 12.11.08

I was very pleased with the service and will have no hesitation in recommending Golfplan to other people.
J.K. 12.11.08

Very happy with your first rate service.
T.R. Oldham 12.11.08

Very Good. Helped make up for missing a seasons golf.
S.R. York 11.11.08

My Hole-in-One claim was handled by yourselves in an exemplary way & I would only hope that if in the future I was to claim in any other companies insurance it would be mirrored. Thank you.
R.P. Ripon 10.11.08

5 star treatment! Thank you
E.B. Uxbridge 10.11.08

Excellent service throughout. Very polite and speedy service. Have recommended lots of my fellow golfers. Well done.
H.B. Northwich 07.11.08

I was very pleased with the prompt and no fuss settlement of the claim.
B.P Portsmouth 07.11.08

A most efficient and effective service. Thank you!
R.V. Stourbridge 06.11.08

I received the settlement within 4 working days of postal application. Excellent. Thanks
M.B. Seaford 06.11.08

Very satisfied with your service
F.P. Beckenham 23.10.08

I thought the claims procedure was so good I was playing golf again within 3 weeks thanks to you and my golf professional who was excellent. Many thanks.
M.C. Birmingham 15.10.08

Above all expectations. Better than excellent.
A.H Manchester 13.10.08

The claim was only of a minor nature, but I have no complaints as to the way it was handled.
J.G. Bury 10.10.08

Very good and helpful service.
C.W. Twickenham 09.10.08

Most efficient, friendly and helpful.
G.W. Lancaster 08.10.08

Very good service, thank you.
R.B. Bristol 08.10.08

I could not have asked for any better service than that I received from Golfplan recently, my deeds were listened to, and acted upon very speedily and efficiently. The claim was settled within a matter of days and I will definitely recommend Golfplan to others.
D.S. Nottingham 08.10.08

V happy with Golfplan, nice to know you're there.
M.H. Ripley 08.10.08

I was very pleased indeed with service I got & how quickly it was settled.
J.D. Larkhall 09.10.08

Very good service, very rapid.
R.C. London 07.10.08

Excellent service was provided. I have told all my golf friends that if they have a Hole-in-One it pays to have good golf insurance.
W.W. Bideford 06.10.08

The whole procedure was a simply idiot proof process. I would be a happy man if all similar matters were this good.
G.B Wakefield 15.09.08

Your service in every department is excellent and whilst there are a lot of cheaper deals out there I will not be changing to any other insurer.
A.W. Stourbridge 15.09.08

Great service and was a nice surprise with the certificate and mentions on your website.
D.C. Northwich 12.09.08

Thank you. Very well handled throughout.
J.T. Winchester 10.09.08

Very professional in approach and settlement with the minimum of personal inconvenience.
R.L. Nottingham 08.09.08

1st class stress free service for which I thank you again.
D.S. Manchester 08.09.08

Very good service, unusual in this day and age
J.S. Taunton 08.09.08

I have always had excellent service from all claims, will always recommend you to other parties.
M.R. Dagenham 08.09.08

Could not fault the service! Many thanks to the girls in the office!
C.C. Stockport 08.09.08

Super service!
A.D. Huddersfield 05.09.08

I cannot express how pleased I was with the way you handled my claim. The service I received was excellent and without fault. I have already convinced 2 people that it is essential to have your services.
D.G. Cheadle 05.09.08

First class service.
R.T. Wolverhampton 05.09.08

Very pleased with the ease of the claim.
R.C. Skegness 04.09.08

Excellent service all round.
L.C. Manchester 11.08.08

I was totally satisfied with the prompt attention you gave to my claim. I am very happy I chose Golfplan to insure my golf equipment.
B.A. Manchester 08.08.08

My claim was for a hole in one. I simply sent in the details and you responded pretty much by return. Difficult to improve on that!
A.D. London 07.08.08

The staff can be commended on their courteous and efficient manner. I tell all my friends about the excellent service from Golfplan.
J. R. Neath 07.08.08

I could not fault the service I received from your company. It was dealt with by return post. It doesn’t get much better than that.
J.K. Rugby 06.08.08

Fantastic service & very pleasantly excecuted.
D.B. Pwllheli 06.06.08

A Wholly satisfactory dealing.
K.B. London 06.08.08

Congratulations on the excellent service.
I.A. Manchester 06.08.08

Process of claim dealt with very quickly and efficiently. Thank you.
L.H. Uxbridge 05.08.08

No problems – very efficient and straightforward – most helpful.
G.H. Tonbridge 10.07.08

Very efficient service, thank you.
C.W. Barnetby 08.07.08

All round good service.
L.S. Wakefield 07.07.08

Very impressive service from your claims office, cannot fault you!
T.W. Kidderminster 07.07.08

Will recommend to other clubs, excellent company.
A.D. Pontypridd 07.07.08

I thought the understanding of the office personnel was first class. Definitely a first class service.
M.L. Stoke-On-Trent 07.07.08

We were truly amazed in how quickly the claim was settled. Thank you.
J.B. Coventry 07.07.08

Thanks for all your help and great service.
J.P. Knaresborough  04.07.08

I had no problems whatsoever with my claim, thank you.
A.L. Maldon 25.06.08

Could not have been bettered, the staff were brilliant!!
J.S. Macclesfield 16.06.08

Simple / straightforward / but efficient. Thank you.
D.K. Kirkcaldy 16.06.08

Excellent in all respects and service cannot be improved upon.
A.G. Leamington Spa 13.06.08

Great hassle free service. I will recommend to my friends.
R.A. Canterbury 13.06.08

Very informative and helpful. Staff assisted to ensure a personal loss was dealt with carmly and efficiently.
J.E. Wrexham 13.06.08

Very helpful staff assistance.
L.E. Wrexham 13.06.08

This was our first claim with Golfplan and we were unsure as to how it would be accepted. Needless to say we need not have worried and we have subsequently recommended you to our friends.
B.D. Bromley 12.06.08

Everything was very efficient and helpful.
E.H. Halifax 12.06.08

Extremely happy with your service, couldn’t have been treated better. Many thanks.
A.C. Tamworth 10.06.08

Much appreciated the rapid service.
S.F. Harpenden 09.06.08

Had my first hole-in-one! Claim settled by return of post. Thanks.
G.B. Iver 09.06.08

Fellow club members were astounded at the speed of my settlement.
P.L. Stafford 09.06.08

Your professional, helpful and responsive process to my claim was a pleasant surprise.
D.B. Solihull 06.06.08

Very good 100%
A.D. Norwich 06.06.08

Golfplan fantastic once again. Thank you very much.
D.B. Brough 27.05.08

Golfplan is without doubt giving the best and most efficient customer service I have come across in many years.
M.C. Leigh 14.05.08

I would not fault it – absolutely painless!!
D.E. Lyme Regis 12.05.08

Did not expect the cheque so quickly. Very impressed with it all. Thank you.
C.C. Melton Mowbray 12.05.08

Very pleased with all the service that was given to me, very helpful & polite.
D.O. Newport 09.05.08

I was very pleased in the way in which my claim was dealt with, speedily & efficiently.
P.P. Bognor Regis 09.05.08

Overall I was very impressed. Thank you.
J.B. Langport  08.05.08

Thanks for all your help. I have recommended you widely in the area.
J.S. Lymm 07.05.08

Your service is 5-star! I found dealing with the claims manager a delight; professional, understanding, courteous. Highly recommended! Many thanks.
S.B. Rotherham 30.04.08

This is my second claim for a hole-in-one and both times it has been settled with remarkable speed. Thank you.
D.S. Bewdley 24.04.08

I am usually very cynical about insurance companies and their claims paying - you were great!
D.D. Westerham 10.04.08

Excellent, I have told all my friends at the Princes Risborough Golf Club.
M.H. High Wycombe 09.04.08

I was so surprised that my equipment claim from first call to settlement took 1 week and that included the Easter weekend. I have already told the pro at my club, who first gave me your leaflet, that he can be very confident in your company.
J.N. Sevenoaks 09.04.08

I was very impressed with the professional and speedy way you handled my claim. Many thanks.
P.R. Middlesex 07.04.08

Absolutely fantastic service. Thank you. I have been recommending Golfplan to all my golfing friends.
R.E. Fulham 07.04.08

The service given was excellent.
D.D. Surrey 07.04.08

Considering the claim was made in the Christmas period your service was excellent.
J.B. Middlesex 20.03.08

I was very impressed and have recommended you to my friends.
C.B. Portsmouth 12.03.08

Excellent fast settlement.
B.H.  11.03.08

Very impressed with the whole company. Thank you.
J.T. Leeds 10.03.08

Excellent all round service.  This is the second time I have had to claim.  Always a professional, fast service.  Thank you.
D.G. London 07.03.08

I was very impressed with Golfplan.  I thought club theft would never happen to me and I was very shocked when it did.  With my club pro and Golfplan it was straight forward and painless.
A.C. North Somerset 06.03.08

Brilliant service.
J.W. Gloucestshire 15.02.08

Fast, efficient and very pleasantly handled. Thank you.
A.A. Fife 13.02.08

The claim advisor was very helpful, very professional and nothing was too much trouble! Excellent customer service. Thank you.
E.W. Lancashire 11.02.08

The information required was clear and the settlement quick and professional. Many thanks.
M.B. London 16.01.08

Very helpful at a difficult time. Thank you.
P.F. Merseyside 09.01.08

My golf equipment claim took place just before and after the Christmas period. I was very pleased with the response.
J.A. Staffordshire 11.02.08

Excellent service all round.
G.F. Richmond 14.01.08

Very quick and efficient service.
D.R. Nottinghamshire 11.01.08

Amazed at how understanding and responsive Golfplan is. Superb Insurance service
D.W. Middlesex 02.01.08

More than impressed. Thank you and Merry Christmas.
N.S. Liverpool 21.12.07

Excellent throughout. Many thanks
K.S. Derbyshire 14.12.07

Excellent all round
M.E. London 10.12.07

An excellent service and why it’s worth paying a wee bit more for your policy as opposed to cheaper competitors on the market. Thanks again.
A.M. Aberdeen 10.12.07

Positively handled claim. Thank you.
R.L. Tyne & Weir 10.12.07

Very considerate response considering the trauma of having one’s possessions stolen. Full of praise for alacrity and help in making the claim.
A.G. Cheltenham 10.12.07

Yours service is the best it can be. Thanks for everything.
A.G. Bristol 10.12.07

Very good service. Thanks
I.M. Solihull 05.12.07

I would never hesitate to recommend Golfplan to friends. If only the NHS was so efficient as you!
J.C. Stockport 05.12.07

Very seldom in today’s society you get customer service of such a high standard
M.C. Lancashire 05.12.07

Overall the service received was excellent.
J.L. Liverpool 05.12.07

Your service was very good all round.
J.O. Manchester 11.12.07

Very impressed by the level of service. Thank you.
K.B. Cardiff 11.12.07

Very Happy, no complaints at all. Thank you.
A.D. Liverpool 11.12.07

Very pleased with the service.
P.R. West Midlands 11.12.07

I thought the service I was given was great and the woman who dealt with my claim was excellent. Thank you for your help.
R.F. Lancashire 12.12.07

Hassle-free, simplistic settlement covered in rapid time. Best dealings I have had with an insurance company.
D.M. Hampshire 12.12.07

Thank you, I am very impressed with the service provided.
C.B. Farnham 12.12.07

Most helpful, thank you very much.
A.R. Stowmarket 09.12.07

This was the first time I have ever had to claim any form of insurance whatsoever and I was very impressed with the manner my claim was dealt with. Excellent.
T.M. County Down 08.12.07

I was very impressed with the service provided and all the claims department staff. I will certainly recommend Golfplan to friends.
G.G. Richmond 08.12.07

Could not fault the service, please convey this to all concerned. Have already recommended your product to others.
E.B. Staffordshire 08.12.07

My claim was dealt with in just a few days. Brilliant.
P.D. Richmond 07.12.07

Fantastic service. I didn’t even realise I was still covered so Golfplan could easily have avoided settling my claim. Very impressive and will guarantee my loyalty.
R.C. Bedford 22.10.07

Very good service and fast settlement. I have sung your praises around the golf club
D.L. Chorley 22.10.07

A first class service.
W.J. Chester 19.20.07

The whole process was simple to follow and excellently processed.
W.S. Colchester 16.10.07

Many thanks for the super service.
I.B. Reading 01.10.07

You did exceptionally well.
A.J. Woodward 16.10.07

I have rarely received such excellent service.
R.G. Sutton Coldfield 16.10 07

We were amazed at your excellence! Well done.
S.A. Maidenhead 16.10.07

My payment requests were dealt with very swiftly and efficiently; the second request was dealt with in 3 days. I telephoned that day to express my gratitude. Thank you again.
D.W. Southport 15.10.07

Overdue performance superb
R.B. Skegness 15.10.07

I was very impressed by the help I was given when I made my original ‘phone call and from then on everything was very easy and straight forward. Many thanks.
P.B. Harrogate 15.10.07

I cannot fault the service that you have provided.
R.H. Fleet 11.10.07

I was delighted with the efficient service as dealing with my car insurers was a nightmare and took up hours of my time. There was no need to even think about my Golfplan claim as it was settled so quickly.
J.B. Manchester 11.10.07

Unfortunately, I don’t think I will be making another hole-in-one claim, but I am glad that I am insured with you.
A.G. Loughborough 12.10.07

Helpful, suggestive and prompt service. Thank you.
A.S. Paisley 13.09.07

Our first claim and was very pleased with the service 10/10. Thanks.
R.M. Ferndown 04.09.07

I will highly recommend Golfplan to my friends at the golf club
L.T. Wigan 04.09.07

This is the first claim I have made and was very surprised by the turn around time. Most insurance claims by other companies are dragged out. Very impressed. Thank you.
J.K. Dartford 10.09.07

I have ensured that the excellent service I had from Golfplan has been cascaded to as many members of our golf club as possible.
J.H. Blackpool 10.09.07

The service was great and I have recommended you to other clients of Bush Hill Park Golf Club and to other friends.
D.C. Enfield 10.09.07

Excellent communication. Very helpful throughout.
C.D. Northwich 10.09.07

Completely first class service from start to finish. I cannot express my thanks enough.
M.S. Yeovil 10.09.07

With any insurance policy you never know how good it is until you have a claim. Golfplan proved to be excellent. Thank you.
C.D. Sunderland 29.08.07

Many thanks for helping with my 2nd hole-in-one this year. I thoroughly recommend Golfplan to my friends.
M.S. Epsom 15.08.07

All staff extremely helpful and courteous.
Q.C. Oldham 13.08.07

All 1st class. Thank you.
E.C. St Austell 13.08.07

First class service, will rejoin without hesitation.
J.W. Coleford 13.08.07

I thought the helpfulness and promptness in processing my claim and arranging quick replacement of the stolen irons was outstanding. I will certainly recommend your services to my golfing friends.
V.M. Tadley 13.08.07

Thank you for your speedy settlement.
J.J. Merseyside 13.08.07

Have always found your service first class. Thank you.
C.H. Mid Glamorgan 09.08.07

I was impressed by obtaining your authorisation for repairs to my golf buggy over the telephone which enabled me to have my buggy up and running in the shortest possible time. Many thanks.
C.T. South Glamorgan 09.08.07

Very friendly professional service with clear advice; this was my first ever claim and I was grateful it was hassle free.
A.S. Tyne & Wear 09.08.07

Excellent response and settlement of my golf equipment claim.
J.H. Droitwich 09.08.07

Thanks very much, great service one again.
D.B. East Yorkshire 14.09.07

Felt I was dealing with a very helpful lady on the other end of the telephone and she was extremely helpful in sorting out new clubs with my golf club pro.
M.G. Richmond 20.07.07

Everything was very quick by return post.
C.H. Gloucestershire 20.07.07

First class service. Had cover for many years and this is the first time used.
S.W. Bristol 16.07.07

It was only a simple little equipment claim, but I was impressed by the efficiency of the whole process.
A.S. Reading 11.07.07

My hole-in-one was something to celebrate being my first in 39 years of golf. It was made even better thanks to your prompt settlement of my claim.
D.B. Blackpool 09.07.07

Thanks for all your assistance and quick response.
D.W. Telford 09.07.07

Can’t beat “EXCELLENT”! Your staff are confident, assuring and professional. Thank you.
M.C. Hatfield 06.07.07

I was pleasantly surprised and very impressed by the speed and efficiency in which my claim was handled.
F.J. Leeds 21.06.07

Extremely helpful and little fuss. I was impressed.
S.O. Blackpool 20.06.07

How do you improve on excellent!
J.G. Deal 20.06.07

Excellent direct person to person communication.
S.M. Glasgow 12.06.07

I would have no problem recommending Golfplan to any golfer. Excellent service and polite and approachable staff.
P.D. Mid Glamorgan 01.06.07

Your service has the “WOW” factor – I am telling everyone how you exceeded my expectations! You have created a true advocate. Thank you.
P.W. Luton 01.06.07

Reliable and first class. I have and will recommend Golfplan to fellow golfers.
J.B. Lymington 01.06.07

I was very pleased with the prompt settlement of my claim.
C.R. Windermere 11.06.07

I had a hole-in-one. I collected the information your policy booklet said you would require, posted it off and received a cheque by return post. Fantastic service. Thank you.
A.B. Crowborough 11.06.07

Faultless settlement. Thanks very much.
K.A. Wimbledon 11.06.07

I thought the service was very good from start to finish.
D.C. Enfield 08.06.07

Everything was sorted out very quickly. Thank you.
M.A. Bradford 14.05.07

Very impressed with the way the claim was managed.
N.P. Wakefield 10.05.07

I was most impressed with your understanding attitude to my claim and the settlement of it.
P.L. Bolton 09.05.07

Very quick and easy.
D.K. Kent 09.05.07

I have had two hole-in-ones and each time your pay out has been by return of post.
B.R. Chulmleigh 09.05.07

Very helpful in every way.
D.K. Bristol 09.05.07

If only other companies responded as quick.
J.T. Bristol 08.05.07

I have passed on my experiences to other golfers. Your service is excellent all round.
J.H. Buckinghamshire 08.05.07

Excellent fast service throughout the claim.
A.V. Wigan 08.05.07

I have mentioned the efficient way your company handled my equipment claim to a number of my golfing colleagues.
M.B. Warwickshire 08.05.07

The advice I received was excellent and I would recommend your Golfplan Insurance to my friends. Thank you.
G.D. Leighton Buzzard 08.05.07

Start to finish no problem at all. Thank you very much.
S.P. Sutton Coldfield 20.04.07

The overall service was first class. Thank you very much.
B.W. Lincolnshire 10.04.07

Many thanks to all concerned through a difficult time.
G.M. Bristol 10.04.07

The whole process was first class. I have told everyone at the club.
C.H. Sutton Coldfield 10.04.07

First class service and has helped me greatly overcome my illness. Very many thanks.
G.S. Rugby 14.03.07

Fastest insurance company I have ever dealt with.
R.O. Loughborough 12.03.07

You were very helpful and understood my problem having had my clubs stolen. They were replaced very quickly.
I.S. Essex 09.03.07

Excellent response. Very grateful for your prompt attention.
J.K. Cheadle 06.03.07

Very impressive. I will recommend your service to other members of my fellow Seniors section.
G.R. Bournemouth 05.03.07

I thought the service was great. I would recommend Golfplan to other golfers. Very impressed.
K.S. Cheshire 26.02.07

I found the people on the end of the ‘phone very helpful throughout my claim
K.M. Tamworth 19.02.07

It’s never nice to make a claim, but you made things easy.
G.B. Brighton 19.02.07

I have recommended your company to my golfing companions as the service you provide is excellent throughout.
T.W. Somerset 13.02.07

On the strength of your response to my claim I have recommended several golfers to your company.
B.C. Cornwall 12.01.07

My claim went far better and easier than expected. Excellent understanding of my needs. Very accommodating.
A.D. Lancashire 11.01.07

The service provided by yourselves was excellent. I have recommended your firm to all my friends.
M.C. Merseyside 10.01.07

Many thanks for your very prompt claim settlement. I will be recommending your golf insurance plan to my friends (and others).
J.A. Liverpool 28.12.06

The response time and congratulations I received from your staff for my hole-in-one was nothing short of superb. I have already recommended you to other golfing friends.
M.C. Middlesex 12.12.06

I felt it necessary to write to you to thank Golfplan for the fantastic service and turnaround in my claim. In particular I would like to commend and thank your Claims Manager for the fantastic and speedy communications. She was fantastic!!! My claim was passed to my professional who also gave me fantastic individual service, with my clubs ready for collection within a week of the order. It is truly refreshing in this day and age, to actually get service you would hope for, but very rarely get. I certainly will not hesitate in renewing my golf insurance next year and recommending yourselves to all my golfing colleagues.
N.P. Surrey 30.11.06

It’s always a difficult time when having property stolen. Your staff’s help throughout the claim procedure helped ease the pain and burden. It was a pleasure to deal with you.
P.A. Cheshire 20.11.06

Thank you for the kind and professional way that you dealt with claim. It was a little relief in a rotten year of pain and not being able to play golf to at least not lose all my membership fees. You are not the cheapest insurance but give good value for money by covering all aspects of golf, not just equipment cover.
S.B. Hampshire 13.11.06

I am very impressed at the “no quibs” attitude and I would recommend you unreservedly. Thank you.
M.S. Surrey 06.11.06

Fabulous service from start to finish of my claim for club membership fees. No quibbles and received my payment by return of post. Will recommend Golfplan to all my golfing friends!
M.P. Wiltshire 06.11.06

I was amased that my claim was dealt with so promptly, efficiently and to my complete satisfaction.
M.B. Hampshire 05.11.06

Your service made an unfortunate situation soon disappear. Thank you.
N.H. Merseyside 03.11.06

The quickness of paying my claim was outstanding. Thank you very much. Excellent service.
R.K. Lincolnshire 16.10.06

This is my second claim and both have been dealt with EXCELLENTLY!! Keep up the good work. Thanks.
N.G. Cheshire 16.10.06

I have recommended Golfplan to others in my club. Your service has not failed to please. Many thanks.
I.L. London 15.10.06

Excellent claims service for my equipment. I will keep on recommending Golfplan to any other golfers.
T.S. Derbyshire 15.10.06

We have had some bad experiences when dealing with the insurance industry; this was a refreshing change.
F.P. Oxfordshire 09.10.06

I have had 7 holes-in-one since I started golf in 1961. 4 of them I have had in the last 5 years. 2 of them I had since joining Golfplan 2 years ago. The lads at the golf club are joking me that you won’t believe me if I have another one. I am very happy with your insurance.
G.T. Somerset 09.10.06

It was a pleasure to speak to such knowledgeable staff. The claim was dealt with promptly and without any fuss. Staff were also very helpful. Very impressed!
T.R. Hampshire 08.10.06

Nice to see my name on the Roll of Honour for my Hole-in-One on your website. Thank you.
A.C. Warwickshire 08.10.06

The theft of your golf clubs and equipment is a shock at first, but then you realise you are insured with a GOOD INSURANCE COMPANY.
A.R. Merseyside 04.10.06

I cannot fault the level of service provided from start to finish of my golf equipment claim.
P.R. Lancashire 04.10.06

Thank you so much for the help and the quick response to my son’s claim. Without it he would have missed a lot of golf competitions. Thank you Golfplan.
K.D. S.Glamorgan 03.10.06

Special thanks to all at Golfplan. Exceptional and unexpected service. Thank you.
P.F. S.Glamorgan 18.09.06

Very professional – excellent service and prompt action when agreeing my golf equipment claim. Recommended Golfplan to my fellow golfers! Thank you.
P.W. Devon 13.09.06

Very impressive service for my golf equipment claim.
J.T. W.Yorkshire 13.09.06

Faultless service as ever!! Many thanks.
A.D. W.Yorkshire 11.09.06

I was most impressed by my club membership fee claim – in fact so impressed I told many people how good you had been.
J.D. Surrey 11.09.06

The cheque for my hole-in-one bar bill arrived in one working day – no messing, excellent service. I will recommend you to my pals..
A.S. Nottinghamshire 11.09.06

Excellent. I haven’t stopped singing your praises at the club. More than surprised.
C.B. Nottinghamshire 11.09.06

My hole-in-one claim was settled by return post. I could not wish for more.
M.B. Clwyd 07.08.06

May I take this opportunity to congratulate you on the friendliness and professionalism of all the staff that dealt with my protracted claim for club membership fees. Thank you for the first class service and I look forward to continuing our relationship.
P.M. London 07.08.06

Exemplary service which is now rare in the insurance field.
S.W. Merseyside 07.08.06

I would like to thank you for your speedy action in settling my golf equipment claim that has enabled me to play again so quickly.
A.C. Lancashire 12.07.06

Your service was brilliant and you went beyond your remit to help with my golf equipment claim. I always recommend Golfplan to fellow golfers.
G.B. Cleveland 12.06.06

Settlement of my claim club membership fees was very speedy without any fuss. Excellent service.
G.R. Berkshire 30.05.06

Very good, fast, efficient payout, something I wasn’t really expecting due to past experience with other insurance companies.
P.T. Lancashire 18.05.06

My claim was handled quickly and with excellent care. Very impressed and would highly recommend your company. Many thanks
J.B. Bristol 15.05.06

Your help and attention during the resolution of this incident were much appreciated and I have already recommended Golfplan to a fellow “uninsured” golfer.
L.V. Buckinghamshire 07.05.06

Thank you very much for your professionalism in dealing with our member’s claim. If you ever need us for anything, please do not hesitate to give us a call.
The Pro Shop, Aldridge Golf and Country Club 25.04.06

My grateful thanks for the excellent way in which my recent claim was handled. It was exactly a week between my first contact with Golfplan and the replacement trolley being available, which I think is fantastic. I’ve shared my experience with a number of my golfing colleagues who were equally impressed by the service, and this may lead to further business for Golfplan.
M.H. Worcestershire 10.11.05

You are to be applauded for the speedy manner with which the claim was dealt with, a rare occurrence in this day and age.
K.A. Golf Club Captain 22.10.05

It was a shock and a hassle to say the least to have my clubs stolen but you managed to get me through the difficulties and have the claim settled without any problems.
D.R. Cheshire 22.01.05

Some other insurance company once claimed they would not “turn a crisis into a tragedy”, Golfplan can certainly claim that.
B.R. Devon 12.10.04

Thank you for dealing with this unfortunate incident so quickly and helpfully.
D.E. London 22.09.04

In my long experience, it is certainly the first time that a claim has been resolved in such a, prompt, friendly, efficient manner, without the usual recourse to interminable phone calls and lengthy correspondence. It does your company credit, which I shall be pleased to pass on to my many other golfing friends and acquaintances when boring them with the tale of my duck-hooked tee-shot and consequent embarrassment.
B.F. Surrey 16.06.04

Thank you very much for the way you have handled my claim – I came away with a very positive view of your company – already mentioned to other people.
J.C. London 29.12.03

I myself work in account management for a large corporate bank and often feel the customer service I receive for myself in my personal life is nowhere near the level my customers expect and receive. The exception to this was your help with my claim.
C.M. Surrey 18.12.03

I would like to thank you for the efficiency and professionalism shown to me during my claim. Being able to discussion same personally before completion of forms enabled settlement to be concluded in what I consider to be “record time”
P.H. West Sussex 01.08.03

Thank you for your swift and efficient settlement in respect of this claim. I would have no hesitation in recommending your company to others interested in golf insurance.
M.M. Middlesex 28.05.03

To all Golfplan staff, Thank you so much for your professional and polite dealings with my claim. If only all people and business were to operate the same then what a pleasant life we would all have. Thank you again.
D.B. Merseyside 05.12.02

I would like to thank you all for your very efficient and kind treatment with regard to my wife’s recent theft of all her golf gear. It is certainly greatly appreciated at an unhappy time.
T.W. Bristol 26.07.02

Thank you very much for your assistance in resolving my claim. It was a shattering blow to have my golfing equipment stolen, but I am very grateful to Golfplan for the professional and sympathetic way in which you handled the claim. Thank you very much.
K.H. Liverpool 17.07.02

I am pleased to say that I have visited my golf professional and replaced my golf equipment as requested. May I say that I am most grateful to you for the efficient way in which Golfplan have handled this claim and will not hesitate to recommend you to others.
A.B. London 20.06.02

Please accept my thanks for the prompt, professional and courteous manner in which this unfortunate event and claim has been handled. I must admit I had not expected to be writing these sentiments relating to an insurance claim! I am very impressed.
V.W. Buckinghamshire 02.05.02

I felt compelled to write to you in relation to my claim. Due to unforeseen circumstances I was required to replace my clubs at very short notice. This request was dealt with very quickly and professionally, saving me some considerable inconvenience. I have always recommended Golfplan to my friends and your excellent customer service on this occasion certainly justifies this.
B.P. Hertfordshire 11.04.02

Thank you for the way in which your company dealt with my recent claim. All of the items stolen from my car were replaced in a matter of days after I had reported the incident to your company.
D.N. Dunbartonshire 02.02.02

Please be assured that the positive experience you provided in what is normally a distressful and inconvenient situation will have me recommending Golfplan to friends and colleagues alike for a long to come.
I.H. West Sussex 15.10.01

I wish all insurers were as prompt and understanding as you have been! Thank you.
C.L. Essex

When I took out Golfplan’s insurance many years ago I never thought I would have to claim. Whilst I drive all over the country with my clubs in the car I never thought my car would be broken into. However, this theft is a sad reflection of the times we currently live in. I sincerely hope I never have to claim again and would again like to reiterate my thanks.
R.A. S.Yorkshire 14.05.01

I write with regard to the recent fire at our golf club and subsequent claims for golf equipment from our members insured with you. I have had many favourable remarks concerning the speed and efficiency in which their claims have been dealt with.
Professional, Royal Mid Surrey Golf Club 14.04.01

Thank you very much for the speed and the way you have handled my claim for reimbursement of my club membership fees during my disablement.
J.S. Cornwall 21.06.00