What do our customers say?

As with any insurance, the true acid test of the provider you have chosen is when you need to make a claim. At Golfplan, we firmly believe in putting customers first and delivering on what we say.

This is what Golfplan customers have to say about their claims experiences.

Being the first time I had to claim since I’ve been with Golfplan, the woman I spoke to was very easy to deal with, told me to go ahead with repair to save time whilst she sent forms out. Excellent.
Mr K Collins, Prescot, 20.07.2016

Very helpful when I rung up the company for some information re filling in one of the forms.
Mr P Harmston, Cheadle, 13.07.2016

Exactly what you would want and expect from a specialist Golf Insurance provider.
Mr S McMahon, Edinburgh, 13.07.2016

As usual you are fantastic and the only insurers I recommend!
Mr Paul Creamer, Farnham, 12.07.2016

Great service and understanding.
Mr A G Steven, Crawley, 11.07.2016

A very personal and helpful service throughout the whole process.
Mr W Wright, Cheltenham, 11.07.2016

Will definitely renew next year – Excellent service.
Mr M McLaughlin, Richmond, 17.06.2016

Very professional, quick and efficient. My claim was dealt with extremely quickly and no qualms. Can not recommend this insurance highly enough.
Mr W Savill, Colchester, 17.06.2016

My hole in one claim was processed in superfast time and extremely efficiently. Very happy with the service.
Mrs A Sendall, Oxted, 15.06.2016

I found the whole process very quick and easy. Staff very helpful and quickly processed. The certificate for my hole in one was a pleasant surprise.
Miss M Brown, Horsham, 15.06.2016

Very fair treatment of my claim.
Mr R Peak, Brigg, 15.06.2016

Would recommend Golfplan as being the best golf insurance available. Clear, comprehensive policies. No quibble guarantees, extremely helpful staff.
Mr G Dexter, Nottingham, 10.06.2016

Being my first claim ever I was extremely satisfied with help and service received, thanks.
Mr P Crown, Hove, 09.06.2016

Good service, claim went through easily with no complication.
Michael Evans, Burntwood, 08.06.2016

I would definitely recommend you to any of my golfing friends.
Mr M Robins, Wilmslow, 08.06.2016

I was really impressed with the service. Very friendly staff, excellent communication, rapid response – a common sense, no nonsense approach!
Mrs C Coombes, Wellington, 08.06.2016

Prompt efficient service.
Mrs K Astley, Leeds, 02.06.2016

Excellent service throughout, professional and considerate to the situation at all times and very helpful and supportive.
Mr A Chadwick, Bolton, 16.05.2016

I was delighted by the help and understanding given.
Mr G Hyde, Leicester, 16.05.2016

Efficient, friendly service, would recommend to all Golfers!
Mrs J Wright, Salisbury 12.05.2016

Having been fortunate enough to achieve two holes in one in a three year period I have received first class service from Golfplan on both occasions. This provides great confidence should their support be required in more serious circumstances.
Mr Robert J Gore, Peterborough 11.05.2016

Your callers were very helpful and courteous. I am very satisfied with your service and have already recommended you to friends.
Mrs M Lawson, Scunthorpe 01.04.2016

Your service has been excellent.
Mr I Barden, Northampton 18.04.2016

Overall service was excellent. No delays. Prompt settlement. You did what was “quoted on the tin”.
Mr David Norris, Preston 18.04.2016

I was very happy with the way that your claims advisor dealt with my claim, very efficient.
Mr D Corners, Isles of Scilly 14.04.2016

The service was excellent, just 5 weeks from the time of the theft to the new equipment arrived.
Mr David Robinson, Nottingham 20.04.2016

As I didn’t have proof of purchase, but could prove otherwise that I did own the lost item. I appreciate Golfplan flexible and pragmatic consideration of my claim.
Mr M Holleyoake, Waltham Cross 10.03.2016

As you can gather I thought the service provided was excellent.
Ms A Local, Sutton 09.03.2016

Using Golfplan has been very simple over the years, so many insurance companies seem to do what they can to delay the process. Never so with Golfplan, always efficient and professional.
Mr A Thompson, Warrington 17.02.16

The claim was dealt with efficiently, without complication and the selection of replacement equipment was very much to my satisfaction.
Mr S Tynan, Bristol 17.02.16

My claim was dealt with immediately over the phone. Had a new shaft fitted to my driver, and sent off the invoice and received a cheque by return post, Perfect!
Mr B Parry, Newport 17.02.16

The Overall service was excellent but there was a problem over the issue of the cheque. This was resolved very quickly and with charming apology.
Mr R Sprague, Eastleigh 09.02.16

Very professional services.
Mr A Fisher, Chalfont St Giles 23.02.16

Very Fair and helpful Staff.
Mr E Jackson, Stockport 23.02.16

Professional service given from start to finish.
Mr J Hart, Watford 17.02.16

Very friendly call response and exceeded my expectations re speed of payout.
Mr N Wade, Gloucester 17.02.16

Friendly, helpful, very personal service.
Mrs J Searle, Bagshot 17.02.16

Excellent.
Mr P Searle, Bagshot 17.02.16

Excellent 5 star service.
Ms S Horner, Wakefield 17.02.16

From beginning to end your staff were very helpful.
Mr J Burrows, Maidstone 17.02.16

A first class professional service, my claim was dealt with expeditiously and resolved to my total satisfaction, thank you.
Mr J Hibbert, Stockport 17.02.2016

Could not have been more efficient.
Mr D Wilkinson, Sowerby Bridge 17.02.16

Great Service.
Mr P Tomlinson, Chester 15.02.16

I was expecting excuses as why not to pay me, but I was congratulated and received my cheque a few days after sending in proof, Extremely professional. Thank you.
Mr S De Cosimo, Winchester 18.01.16

2 claims same comments – Excellent service by an insurance company, I certainly will be using you next year for peace of mind.
Mr R Edwards, Surrey 18.01.16

On Achieving a hole-in-one making a claim was very easy and payment was received very quickly, many thanks.
Mr S Porter, Kent 06.01.16

You cannot improve on perfection, thank you.
Mr T Bracklock, Co Durham 15.12.15

Excellent service, this is my 2nd claim for a hole in one and both times you have excelled yourselves.
Mrs C Spencer, London 15.12.15

Couldn’t have done any better!! Fantastic service again.
Mrs B Langdale, Reading 14.12.15

Absolutely first class as always. Many thanks.
Mr A Elliott-Clark, Lancashire 09.12.15

I have been fortunate in having three “holes in 1” and each time Golfplan has come up trumps settling my bar bill quickly and efficiently.
Dr R McCartney, County Antrim 11.12.15

First class service. I sent my claim 2nd class post on a Wednesday and received my cheque exactly one week later. Well done.
I have recommended Golfplan to other club members based on this surprise.
Dr D Lincoln, Shefford 30.09.15

The Golfplan team were very efficient and at all times pleasant and understanding.
Mr D Hanger, London 28.09.15

My claim was for a hole-in-one. The staff were very friendly and my claim was quickly dealt with. The certificate was an excellent bonus.
Mr M Glover, South Yorkshire 18.09.15

Couldn’t have been better.
Mr T Trafford, Lancashire 17.09.15

Your response was excellent and my hole-in-one certificate was fabulous. Thank you for your support.
Mr W Townsend, Berkshire 10.09.15

Very good all round I would not go anywhere else.
Mr P Williams, Worcestershire 10.09.15

Excellent service, would highly recommend.
Mr R Thomas, West Sussex 10.09.15

Your response to my Hole-in-One claim was excellent. I shall pass on this bonus on my policy cover to others. It is good to know you are there when needed.
Mrs P Bush, Middlesex 17.08.15

I have been with Golfplan many years now and have always received an excellent service from the very helpful staff.
Mr C Austin, West Sussex 17.08.15

Everything about the claim was dealt with very efficiently.
Mr T Knebel, Oldham 12.08.15

I would just like to thank the people involved – First Class I will certainly pass on your efficient application in dealing with my claim. The day of the accident I was playing with two past Captains Manchester Golf Club and have kept them informed of your efficiency.
Mr G Hollister, Lancashire 11.08.15

Not only was my claim for a hole-in-one settled quickly but I also received a nice certificate from Golfplan to help celebrate my achievement.
Mr C Durman, Somerset 07.08.15

Very professional and helpful, will definitely recommend.
Mr F Valentine, Hampshire 07.08.15

I tell all at my club Prestwich and also members of the Police Society I play with that there is only one Golf Insurance worth having and that is Golfplan.
Mr B Elliott, Lancashire 06.08.15

Cannot fault the service I received when the unexpected account happened. Excellent service thanks.
Mr I Bather, Conway 06.08.15