Cookie Policy

Protecting our customers is at the heart of everything we do and protecting your information is no exception. This means that any cookies used on our sites will not contain personally identifiable information about you. However, we do use cookies on our websites to help make your visits more effective, so we’d like to explain more about how and why we use them. When you’ve read this policy, you’ll understand more about cookies and the consent you give to receiving them (see the end of the policy) by continuing to use our websites.

Cookies make websites work better

Cookies are small text files placed on your computer by websites or sometimes by emails. They provide useful information to companies, which helps in all sorts of ways. For you, it means you can use the site more efficiently and save time by not having to re-enter your details each time you visit. They also make sure you receive the most relevant information from us. Cookies help us to analyse how our customers interact with our sites so we can make improvements.

Broadly, we use the following types of cookies on our websites:

  • Session cookies that are deleted after each visit.
  • Persistent cookies that remain in place across multiple visits to our sites.
  • Third party cookies that are used by our approved business partners.

Some of these cookies are essential and some are optional.

Some cookies are essential

Certain cookies are necessary in order for you to use our websites. These are used ‘in-session’ each time you visit and then expire when you leave the site. They’re not stored on your computer and they don’t contain any personal data. However, you can delete them via your browser if you wish to, but this will restrict the functions that you’re able to carry out on our sites. For more information about how to disable cookies in your browser please visit the about cookies website.

Some cookies are optional

These cookies are usually supplied by our business partners and help us to filter out irrelevant messages or pop-ups and to make sure that we only send you information that’s interesting and relevant to you.

In more detail, here’s a list of cookie categories and how we use them:

Persistent cookies These enable us to uniquely identify you to help you to login again after timeout. This is often used when you have been inactive on the site for more than 30 minutes. It helps you to re-login to your visit. Often the lifespan of this cookie is 1 day.

Session cookiesThese enable you to carry out some essential functions on our sites, such as maintaining log in details for the session or a transaction. They also help by minimising the need to transfer information across the internet. They are not stored on your computer and they expire when you terminate your browser session.
Tracking cookiesThese enable us to recognise repeat visitors to the site. By matching an anonymous, randomly generated identifier, we’re able to record specific browsing information such as how you arrive at the site, the pages you view, options you select, and the path you take through the site. By monitoring this information we’re able to make improvements to our sites.
DoubleClick cookiesProvided by our online advertising supplier, these cookies are used to serve our internet advertisements on other sites. Some of our web pages may contain advertising images that help us understand how users interact on these pages. They may also provide DoubleClick with information about the interaction.

A table of the cookies used on this site can be found at the end of this policy.

Third Party Cookies

When you visit our site you may notice some cookies that aren’t related to us. If you go on to a website that contains embedded content, for example from YouTube, you may be sent cookies from these websites. We don’t control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

You can accept or block cookies

As explained above under ‘Some cookies are essential’ you can block any cookies from any website through your browser settings however please be aware that this will affect the functionality of the site if you chose to block cookies as we can only provide you with certain personalised features of the website by using them. If you share the use of a computer, accepting or rejecting the use of cookies will affect all users of that computer.

Find out more

You’ll find more information about cookies at, which gives details on how to delete cookies from your computer. For information on how to do this on your mobile phone browser, please see your handset manual.

This policy should be read in conjunction with our website Terms and Conditions of use.

Table of Cookies used on this website

By using our online services you agree that we can place the following cookies on your device:

Cookie NamePurposeType of Cookie (Session or Persistent)LifespanEssential to operate features?1st or 3rd party?If 3rd party who is setting it?
ASPSESSIONID(+Ramdom 8 characters)Set when you arrive at the site and is deleted when you close the browser. The cookie stores the session key that is generated for each user. The cookie may be used for logs and system maintenance.SessionEnd Of SessionYes1st
test_cookieThis particular cookie test if you have given permission to DoubleClick, and if you have done so, another persistent cookie will be setPersistent1
_drt_When enables it and its partners to serve ads to users of this website based on their visit to this site and/or other sites on the Internet.Persistent12
idWhen the cookie is set on your browser, it allows Google to gather information about your browser’s interaction with a given ad as you move from AdSense partner sites to sites using DoubleClick’s ad management platformPersistent2
NIDIt is used to store user preferences and information when viewing pages with Google maps are embedded on themPersistent6
PREFGoogle uses the cookie to remember our users’ basic preferences, such as the fact that a user wants search results in English, no more than 10 results on a given page, or a SafeSearch setting to filter out explicit sexual content.Persistent2
__utmaStores the amount of visits, the time of your first visit, the previous visit, and your current visit. It does not contain any personal information and is used only for analytical purposes.Persistent2
__utmbChecks how long you stay on a site: when a visit starts, and ends. It does not contain any personal information and is used only for analytical purposes.Persistent1
__utmcSame as above.Session1
__utmzThis strictly necessary performance cookie stores where you came from (eg. search engine, search keyword, link)Persistent6
ASP.NET_SessionIdStores a randomly generated unique reference which allows our web applications to identify visitors. This ensures continuity between each page requested during your visit.SessionEnd Of
menuStateIt retains the menu state when a user clicks a particular link and the site loads a new pagePersistent1